Accessibility Statement

WEBSITE ACCESSIBILITY STATEMENT

Using this website

This website is run by the Student Services Department of City of Glasgow College. We are committed to advancing equality and accessibility in all of our activities.

Our website has been built with accessibility in mind. This means you can easily customise the look of the website to suit your own needs and preferences. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts.

  • zoom in up to 300% without the text spilling off the screen.

  • navigate most of the website using just a keyboard.

  • navigate most of the website using speech recognition software.

  • listen to most of the website using a screen reader.


We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Recite Me is an assistive toolbar that adds an extra layer of accessibility to your websites. It is an innovative Cloud based web accessibility solution which allows our visitors to customise our site the way they need it to work for them. Easy to use, the software includes text to speech functionality, dyslexia software, an interactive dictionary, a translation tool with over 100 languages and many other features. Using assistive technology enhances a user’s website journey at the same time as following the core principles of WCAG 2.1.


How accessible is this website is

We know some parts of this website are not fully accessible:

  • Standard google site links and buttons do not have hover over reader compatibility, but do work for tab key navigation.


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact our Student Services department as follows:

  • email – Gillian.Plunkett@cityofglasgowcollege.ac.uk

  • call – 01413755112


We’ll consider your request and get back to you in 10 days.


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of our website. If you find any problems not listed on this page or you think we’re not meeting accessibility requirements, please contact our Student Services department as follows:

  • email – Gillian.Plunkett@cityofglasgowcollege.ac.uk


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Contacting us by phone or visiting us in person

Here is a link to AccessAble for information on physical access to our campuses and facilities.

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about the accessibility of this website

The City of Glasgow College is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, the non-compliances and exemptions are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Issues with text

  • Some of our page elements do not have unique ids and do not meet WCAG 2.1 success criterion 4.1.1


Issues with images, video and audio

  • Some images don’t have appropriate alternative text.

  • Standard google site links and buttons do not have hover over reader compatibility


Third party content

This site uses standard Google Site components. The accessibility regulations do not require us to fix third party content that is under someone else's control if we did not pay for it to be developed.


Navigation and accessing information

Some navigational menus, buttons and links are not accessible using only a keyboard. This does not meet WCAG 2.1 success criterion 2.1.1. This is standard operation of Google Site components and is therefore not under our control.


Interactive tools and transactions

Content that’s not within the scope of the accessibility regulations


PDFs and other documents

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 22nd November 2022

This website was last tested on 22nd November 2022. The test was carried out in-house.

For further information on customising the web see ‘How To...’ guides in the BBC’s My Web My Way site.

PHYSICAL ACCESS

Visit AccessAble for information on physical access to our campuses and facilities.